Reference

How tictactogel Handles Your Personal Data

Your account information, payment details linked to DANA, OVO, or GoPay, and session activity are handled with a clear purpose — to keep your account running securely and nothing more.

Account data protectedDANA, OVO, GoPay wallet details securedYour rights, clearly statedNo data sold to third partiesContact us to request changes
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tictactogel How tictactogel Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, correct inaccurate details, or ask how your DANA or OVO wallet information is handled, our account support team is the right place to start. Use the channels below and include your registered account email so we can locate your records accurately.

Live Chat Open the chat widget from any page on tictactogel. Mention 'privacy request' at the start so the team routes your query to the right person without delay.
Email Support Send your privacy or data request to our support address. Include your registered email and the specific request — data access, correction, or deletion — in the subject line.
Account Settings Some data updates, like changing your registered mobile number or linked wallet, can be handled directly inside your account settings without contacting support first.
DATA HANDLING PRACTICES

How We Keep Your Account Information Secure

Data security at tictactogel isn't a single feature — it's a set of consistent practices applied across account creation, payment processing, and session management. From the moment you link a GoPay or DANA wallet, that connection is handled through encrypted channels. Here's how the key areas work in practice.

Encryption on Payment Data Wallet references for DANA, OVO, and GoPay are transmitted and stored using encryption. We do not store full wallet credentials — only the reference tokens the payment processor returns.
Cookie and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Data Retention and Deletion Active account data is retained while your account is open. After closure, records required by applicable local regulation are kept for the minimum required period; the rest can be deleted on request.
Who to Contact for Changes For data correction, access requests, or deletion queries, contact account support via live chat or email. Provide your registered account email so we can match your records precisely.

Common Questions About Your Data and Rights

These are the questions we hear most from account holders about how their personal information, wallet connections, and session data are managed on tictactogel.

We collect your name, email address, and the wallet identifier you link — DANA, OVO, or GoPay. Device type and session timestamps are also logged for account security purposes.

Wallet data is shared only with the payment processor handling your specific transaction. That processor is bound by a confidentiality agreement. We do not share it with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email, include your registered account email, and specify a data access request. We'll respond with the records associated with your account.

After account closure, data not subject to local regulatory retention requirements can be deleted on request. Retention periods for regulated records depend on applicable local law in Indonesia.

We use session cookies for login continuity and analytics cookies to see how pages perform. You can adjust or block cookies through your browser settings; some features may behave differently if you do.

Minor updates like a linked mobile number can be changed inside account settings. For corrections to registration details or wallet references, contact support directly and verify your identity first.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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